Our Promise to You: Your Privacy Matters

Hey there! We really value you choosing to shop with us. We also really value your trust. That means being upfront and honest about how we handle your information. This Privacy Policy explains what information we collect, how we use it, and – most importantly – how we keep it safe. It’s a bit of reading, but we promise it’s straightforward!

Who are “We”?

“We” refers to [The Wholesalehub], and everything we do related to our online store at thewholesalehub.shop.

What Information Do We Collect?

We collect a few different kinds of information. Don’t worry, it’s all to help us give you the best possible shopping experience and to fulfill your orders!

• Information You Give Us Directly: This is stuff you actively tell us, like:

  • Your name

  • Your shipping and billing address

  • Your email address

  • Your phone number (we only ask for this to help with delivery if needed!)

  • Payment details (like your credit card information – but we never store this on our servers directly. It’s processed securely by our payment gateway, [Name of Payment Gateway – e.g., Razorpay, PayU]).

  • Any information you put in a contact form or customer support request.

• Information We Collect Automatically: This is information gathered as you browse our site:

  • Your IP address (this helps with security and understanding where our visitors are coming from).

  • Browser type (like Chrome, Safari, Firefox).

  • Pages you visit on our site.

  • Cookies (small files that help us remember your preferences and make the site work better – you can control these in your browser settings!).

How Do We Use Your Information?

We use your information for a few key reasons:

• To Process Your Orders: Duh! We need your address to ship your goodies, and your payment information to, well, take your payment.

• To Communicate with You: We’ll send you order confirmations, shipping updates, and respond to your questions.

• To Improve Our Website: By looking at how people use the site, we can make it easier to navigate and find what you’re looking for.

• Personalized Shopping Experience: We might use your browsing history to suggest products we think you’ll love (but don’t worry, we won’t be too creepy!).

• Marketing (with your permission!): We might send you emails about new products, special offers, or promotions. But we will only do this if you specifically sign up for our newsletter. You can unsubscribe at any time (see the “Your Choices” section below).

Marketing & Your Choices (India Specific)

We understand you want control over how we communicate with you. Here’s what you need to know:

• Newsletter Sign-Up: We will only send you marketing emails if you actively subscribe to our newsletter. There will always be an easy way to unsubscribe at the bottom of every email.

• SMS Marketing (if applicable): If we ever offer SMS marketing, you’ll need to explicitly opt-in. You can opt-out at any time by replying “STOP” to any message.

• Your Right to Access & Correct: Under Indian law, you have the right to access the personal information we hold about you and to ask us to correct any inaccuracies. Just get in touch (see “Contact Us” below).

And Here’s the Really Important Part: We Never Share Your Data

This is a big one. We want to be crystal clear: We do not sell, trade, or share your personal information with anyone else. Period. We repeat: absolutely no one. Your data stays with us, and we treat it like gold. We believe your information is yours, and we respect that. We will not share your data with third-party marketing companies or any other external organizations.

How We Keep Your Information Safe

We take security seriously. We use [mention security measures – e.g., SSL encryption, secure servers, firewalls] to protect your information from unauthorized access, use, or disclosure. We regularly update our security practices to stay ahead of potential threats.

How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we’ll keep your order history for a certain period for accounting and legal reasons.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website, and the “Last Updated” date will be updated accordingly. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please don’t hesitate to reach out to us at:

• Email: admin@thewholesalehub.shop

• Phone: 9369424215

• Address: India, Lucknow

Last Updated: [31-05-25]